Order Queries
- My item has been reduced in the sale, what should I do?
- Do you offer Blue Light discount?
- Are you currently running any promotions?
- Can I add a gift message?
- Can you send a gift receipt with my order?
- Do you offer gift wrapping for online orders?
- Do you handle corporate orders?
- My promotion code has not applied to the order, can you help?
- I’ve received a promotional code, where do I enter this?
- Are there any restrictions when ordering outside of the UK?
- What should I do if an item I’ve received is faulty?
- I’ve received the wrong item in my order, what should I do?
- Can I cancel or make changes to my order?
- What happens if an item goes out of stock after I have ordered it?
- The item I want is no longer in stock, will you be getting any more?
- Why haven’t I received my order confirmation?
- Is it safe to shop online?
- Can I add an item to my order?
- Can I place an order over the phone?