To be able to use a gift card or e-voucher on our website, you’ll need to enter the long 21-digit number (including the single digit to the side) at the checkout. For gift cards you can locate the 4 digit pin number by lightly scratching off the silver panel after the long number.
Please note that gift cards cannot be used when paying via Shop Pay or an Express Checkout.
If it still isn’t working, feel free to email us customercare@mintvelvet.co.uk.