We’ve made some exciting new changes to our website, so you will need to re-activate your account and reset your password. You should have received an email with instructions, but please don’t worry if not as you can do this following the below steps:
- Click on ‘My Account’ icon at the top left of the page
- Click on ‘Login’
- Select ‘Re-activate My Account’
- Enter your email address and click ‘Send Activation Link’
- You will shortly receive an email to verify your account
If an error message pops up to say ‘Incorrect email or/and password’ please do double check your details are correct.
If this doesn’t work, feel free to call us on 0345 456 2200 and we’ll be happy to help you.